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Guide Booklet - Consumer Protection (Urdu)

Booklet Title: The rights of the consumer (صارف کے حقوق)
Language: Urdu
Description: Guideline in Urdu about protecting the rights of the consumer through consumer court in Pakistan and its procedure.

Our Client Reporting Service (Support)

Clients Reporting:

We surveyed private and corporate clients about the difficulties faced by them while dealing with the conventional lawyers, and
found that the biggest difficulty was the defective reporting system in the conventional law practice. Therefore, the law firm devised a system of free, convenient, spontaneous and fast reporting.

The distinction of reporting system is its spontaneity, as the law firm keeps updating its clients, even without their asking, according to the movement of the case proceeding.

The reports maybe sent either manually through registered post, or via email service.

Besides the reporting system, Our clients have freedom to frankly ask any question regarding their case. We love to educate our clients enquiring even about a pin of legal knowledge regarding the issue involved in their case.

Our internal standards for Client Reporting:
For maintaining a quality reporting support to clients, we follow a unique policy.

Text of Regulation I of 2011 is given as under:-

The Reporting Regulations of the Law Firm 2011 (I of 2011)

[1st March, 2011]

The Self Governing Regulations of Tariq Rasheed Law Associates to ensure expedited and qualified information to the clients regarding their case proceedings participated by this law firm.

NOW, THEREFORE, In pursuance of the privileged communication of the attorney subject to the Qanun-e-Shahadat Order 1984, the law firm is pleased to make the self governing but persuasive internal regulations, as follows:--

1.    Short title, scope, application and commencement.--
(1)  These Regulations may be called the Reporting [Standard][1] of the Law Firm, 2011.
(2)  They may be applicable to such persons or class of persons as are specified in the respective provisions.
(3)  It will extend to the law firm in the whole of the world wherever it has operation.
(4)  They shall come into force on the first day of March, 2011.
(5)  These Regulations will have persuasive application only, acting as prudential guidelines, bearing no liability, of any kind whatsoever, on part of the law firm.

2.       Definitions:--
 In these Regulations, unless there is anything repugnant in the subject or context,--
(1) Law Firm: means Tariq Rasheed Law Associates.
(2) Operation: means activities of the law firm in the court proceedings
(3) Limited Resources: means the limited human, infrastructural and financial resources of the law firm as compared to the giant magnitude of work responsibilities.
(4) Judicial Officer: means judge or officer, presiding over any court, tribunal or any judicial forum set up by the Government of Pakistan or any other country except Israel.

3.   Procedure:--
 On the day of proceeding, following measures may be adopted by the law firm,--
(1) Preparation of Report: Report regarding case proceeding will be prepared on urgent basis.
(2)  Dispatch of Report: Report will be dispatched by post or courier or email [or text sms][2] or phonically.
(3)  Extra Inclusion: As the case maybe and on its discretion, the law firm may send to client analysis or other communication, if required.

4.    Costs:--
(1).                         Every reporting will be free of cost, subject to discretion of the law firm.

5.    Quality of Reporting:--
 Following quality maybe maintained in observing provision 3 (1) mentioned as above,--
(1)  Confidentiality: Report data will be kept highly confidential, will be communicated to concerned client only.
(2)   Veracity: Every fact will be communicated, even against the law firm or any person except the Judicial Officer.
(3)  Urgency: Reporting will be dispatched on urgent basis, as early possible.
(4)   Purposeful: Reporting will be intended to let the client know about:
a.      The developing case;
b.      The unfolding matters;
c.      The strategies taken by the law firm in steering the case;
Subject to, the bona fide knowledge of the reporting lawyer or personnel of the law firm.

5A. Rules:--[3]
The law firm may, without any notification, make rules for carrying out the purposes of these Regulations, which maybe published on www.trla.tk.

6.     Indemnity:--
(1).                        No suit, prosecution or other legal proceeding shall be against the law firm or its any partner, associate, member, employee or related in any way for any act or omission of any provision of these regulations.

[1] Substituted from ‘regulations to ‘standard’, through Amendment on 12th Jan 2012, which had previously been substituted from ‘rules’ to ‘regulations’, through Amendment on 16th July 2011
[2] inserted through Amendment on 14th April 2011
[3] inserted through Amendment on 16th July 2011

[1] inserted through Amendment on 14th April 2011

A Report Sample


Our Paperless Office and Online Archiving System Support

Paperless Record:

Although in the prevailing times, it is impossible to completely divorce the tangible paper, yet, the law-firm has converted its hard-paper record, as much possible, into digital form on computer, which may be easily preserved, accessed, h
andled and dispatched through cheap cost-effective methods.

Online Archiving of Record:

The law-firm has securely placed its digitalised cases record on the "internet", which maybe safely accessed online by relevant clients only.

An outline of said archiving system is given as follows:

A confidential hyperlink address is provided to the client, which he would not share with the irrelevant third person (As the online station is out of scope of any search engine, and can be accessed through that hyperlink address only).

This hyperlink address leads to an online station at the virtual law firm. A specific client may access online station dedicated for him only, and not the space of virtual law firm dedicated for any other client.

The online station has different sections (or folders), such as,  "Running Cases", "Closed Cases", "Archives", "Reports & Letters Record", "Billing and Receipts  Record".

Every section keeps sub-sections, files of different types, such as PDF, Excel and MS Words, which may also be directly opened into your up-to-date web browser.

Our Online Consultation Service

Online Interaction with lawyer:

There is no need to put yourself in any discomfort by physically moving to our office, as we have established our e-service keeping in view your convenience. E-service includes the following features:

Documents submission for case evaluation:

In order to get our view upon your case, you may submit your case files at our office through our website, or email, or by conventional ways like courier service. Legal guidance may be sought either in relation to a particular legal proposition, or a whole matter in question.

Online counseling:

Subject to prior appointment and availability, we may be available to our clients to counsel them through audio/video call conferencing or email or conventional ways.

New Year Greeting

Wish you a Happy New Year ❷⓿❶❹ with TARIQ RASHEED LAW ASSOCIATES!!

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Guide Booklet: How to Prepare for your First Appointment with me (Urdu)

Guideline in Urdu about your first appointment (پہلی ملاقات) with us:-

Firm Profile

Firm Profile of Tariq Rasheed Law Associates Multan

Contact us

Locate us:

We are conveniently located across from the courthouse, about a 200 ft from Judges' Gate of High Court in Multan. See a detailed satellite map.

Contact Detail:

Our contact detail is given as under:

Tips for Young Lawyers

  1. Stand and Deliver: Tips on Trying Your First CaseThis podcast interview found on American Bar Association Journal, maybe help to young lawyers as it offers several attorney's views on young lawyers' being respectful, well prepared and confident during dealing with a trial.

District Consumer Courts in Punjab – Contact

The addresses, phone numbers and other contact informations of the offices of District Consumer Court(s) in eleven districts of Punjab Province is given as under. It should be noted that the below information may have been changed or incorrect at the time you are reading this page. Hence, this website will not be liable for it in any circumstances.

Office Address: Directorate of Industries, Poonch House, Multan Road, Lahore.
(Lahore, Kasur, Shiekupura, Nankana Sahib)
Office Phone: 042-9213685

Office Address: 36-C, Farid Town, Sahiwal
(Sahiwal, Pakpattan, Okara)
Office Phone: 040-9200127, 9200128

Office Address: House No.430/17-B, Gali No. 1, Sooraj Miani Road near Chungi No.1,
Waqas Town Pul Wasal, Multan
(Multan, Lodhran, Vehari, Khanewal)
Office Phone: 061-4784516, 4784517

Dera Ghazi Khan (D.G. Khan)
Office Address: House No. 50/Z, Model Town, Gadau Road, D.G. Khan
(D.G. Khan, RajanPur, Muzaffargarh, Layyah)
Office Phone: 064-2466283, 2470496

Office Address: House No. 242, Lane No.7, Gali No.13, Chak Lala Scheme III, Rawalpindi
(Rawalpindi, Attock, Chakwal)
Office Phone: 051-9281339, 9281334

Office Address: Shadman Colony near Rehman Shaheed Road, Gujrat
(Gujrat, M.B. DIN,Jhelum)
Office Phone: 053-3537948-9, 3537794

Office Address: Session Court, Sialkot
(Sialkot, Narowal)
Office Phone: 052-9250580, 9250581

Office Address: 28-DC Road, Gujranwala
(Gujranwala, Hafizabad)
Office Phone: 055-3732254, 3823644

Office Address: 23-D, First Floor, Rashid Minhas Road, Model Town A, Bahawalpur
(Bahawalpur, Bahawalnager, Rahim Yar Khan)
Office Phone: 062-2730325, 2885673

Office Address: House No.109/2, Purana Civil Line Stadium Road, Sargodha
(Sargodha, Khushab, Bhakker, Mianwali)
Office Phone: 048-9230621

Faisal Abad
Office Address: P-61, Jinnah Colony, Faisalabad
(Faisal Abad, Jhang, Toba Tek Sing)
Office Phone: 041-9201455, 9201456